Albania Terms & Conditions
ARRIVAL INFORMATION
Thank you for choosing Mex Rent a Car Albania. We are located outside the arrivals terminal; please exit the Arrival Terminal, walk 100 meters through the bus station, turn right and exit the Airport area. Cross the street and proceed towards the Hotel Airport Tirana (3 minutes walk from terminal). You will find our office next to the Hotel Airport Tirana. In case of troubles in finding the location please call the phone number +(355) 696 060 117.
RULES
All customers should present the following documents in order to proceed with the rental:
- Official ID and Passport.
- Valid Driver’s License.
- Credit Card.
The same credit card or same cardholder cannot be used to rent two or more vehicles within the same time period.
DRIVERS LICENSE
All renters/drivers must present a valid driver's license at the time of pick-up. It must have been used for more than 1 year.
ADDITIONAL DRIVER
Each additional driver costs $6.00 USD per day plus taxes. All additional drivers must comply with the same requirements as the main driver.
AGE
Minimum 21, maximum 73. An additional charge of $60.00 USD per rental plus taxes will apply for renters between 21 and 23 years old, and between 70 and 75 years old.
FUEL
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.
GEOGRAPHIC
It is not permitted to drive on unpaved roads. Any damages that are caused for driving in unpaved roads will be considered negligence.
GRACE PERIOD
Reservations will be honored for a period of 2 hours after the confirmed pick up date and time. After this period, we cannot guarantee the reserved vehicle, but you can be sure we will do everything in our power to provide you with a vehicle.
You will have 59 minutes after your drop off date and hour as tolerance to return the vehicle. After this time, charges may apply.
INSURANCE AND WAIVER OPTIONS
Your reservations includes the following coverages:
TPL (Third party liability): Third party liability insurance, for material and personal third party damages.
CDW (Collision Damage Waiver): Limits the responsibility of the driver to a deductible amount depending on the vehicle.
RSA (Roadside assistance): Roadside assistance in case of accident, damage or any incident
You can choose to add any of the following options to your rental upon arrival:
SLI (Supplemental liability protection): Third party liability extension. Ask for more information at the counter.
TP (Theft protection): Vehicle theft protection. The cost will depend on the category of the vehicle and it goes from $17 USD to $33 USD per day plus taxes.
ZEC (Zero Excess Coverage): It extends the damage and collision coverage (CDW) and limits the responsibility of the driver to 0% in case of accident or collision. The cost will depend on the type of vehicle and it can go from $17 USD to $33 USD per day plus taxes.
TW (Tire and windshield): Tire and Windshield coverage in case of accident. Available for $11 USD per day plus taxes.
MILEAGE
Unlimited mileage.
NO SMOKING
Please do not smoke inside the vehicle. If any smoke is detected, a cleaning fee will apply.
ONE-WAY RENTALS
You can return the vehicle in another location for an additional $165.00 USD payment.
ONLINE BOOKINGS
Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.
OPTIONAL EXTRAS
Child seat: Children under the age of 4 are required to travel in child seats. There is a charge of $6.00 USD per day plus taxes for child seats. If the seat is not returned in the same condition, less normal wear and tear as received, a cleaning fee will be assessed. If the seat is damaged, a repair or replacement charge will apply.
GPS: Navigation system is available for $11 USD per day plus taxes. In case of damage, repair charges will apply.
PAYMENTS
The following payment methods are accepted: Credit and Debit cards (Visa, MasterCard), cash, prepaid cards and virtual cards..
PRE-PAY
Mex Rent A Car reserves the right not to deliver the vehicle if it considers that the driver is not able to drive or if the driver does not comply with the rules described on these terms, even if the booking has been prepaid. Therefore, it is very important that you familiarize the terms and the documents that need to be presented at pick up. For more information, please contact us at +52 (33) 4624 2114.
CANCELLATIONS
If your booking was confirmed through the website www.mexrentacar.com or through our Call Center at +52 (33) 4624 2114, please use the same channel to request your cancellation. If your booking was confirmed through a third-party website (broker, online travel agency, etc.) please use the same third-party website to request your cancellation. Some third-party sites have cancellation fees if the booking is not canceled within a certain period of time. Mex Rent a Car will not be responsible for such cancellation fees.
EXCHANGE RATE
Due fluctuations on the currency exchange rate, have in mind that the total charged on your credit card might differ from the total displayed on our website. The difference (if any) will depend on the currency exchange rate between the moment when the booking was made and the moment when the charge is reflected on your credit card statement. In the event we have to refund any amount to your account, we will refund the exact same amount charged originally and we will not be responsible for any currency fluctuation that may occur and that results in a higher or lower refund than the one expected.