Privacy Policy

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.


What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

Billing Address

Shipping Address

Email Address

Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.


How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.


Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.


Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Our company has sustained its strong commitment to respect the privacy of all its customers, including the ones that perform their reservations online. We use the SSL 3.0 certificate in order to protect the data sent by your browser to our site and database. The credit card registry is used only as a warranty of the reservation, the reason why no charges will be made until you personally arrive at our front desk to pick up your vehicle, also the data is encrypted to assure your privacy when sending your reservation application online.

The simple operation of navigating through our site does not require activating the security locks. Our security system is automatically activated when a transaction that sends and registers information into our database is captured, such as an online reservation.

You may be confident that all of your personal information, including your name, email address, as well as your phone number and reservation information, will be kept in strict confidentiality and will not be provided to third parties (person or company) unless you expressly request it to us. This commitment includes all the information of your relatives, friends or any other person, shared with us by you at the moment of your contact or reservation.

This site has links with other sites and is not responsible for the privacy practices or content of such web sites. We use your IP Address and cookies to help diagnose our server behavior in order to properly manage our site. In addition to this, you are informed that a tracking pixel is used and the user's data will be collected and shared with the Facebook platform.

Our company is also committed with your tranquility, and has deployed the strictest policies and procedures to warranty the security of your online operation and therefore wants to share important recommendations for a safe online shopping session:

  • Memorize your credit card number and security code. Avoid writing them on any kind of paper and DON'T share them with anyone. Avoid being observed at the moment you input your credit card data.
  • Never leave your computer alone, specially at Internet Cafes and/or public computers, when browsing through our site, someone might notice it, misuse your open session or check out your confidential information.
  • If you suspect that someone has stolen your credit card information contact your Bank or your Travel Agent immediately, or in case you notice any anomaly on your reservation.

If you have any questions about this Privacy Policy, best practices or any other information about this website, you may contact us at:

Mex Rent a Car 
La Villa 1996 Col. Chapalita, Guadalajara, Jalisco, Mexico. 44500. 
Tel: +52 (33) 4624 2114.