Dominican Republic Terms & Conditions


ARRIVAL INFORMATION

Thank you for choosing Mex Rent A Car. Once you have picked up your luggage, please proceed to the Car Rental area and our team will assist you to continue with your rental contract and delivery of the car. For more information please call +1 (809) 687-0505.

ADDITIONAL DRIVER

The additional driver charge is $12 USD per day plus tax and applies to any additional driver except a spouse, partner or a substitute driver for a person with reduced mobility. Any driver must meet the minimum driving age.

AGE

The minimum age to rent a vehicle is 21 years old. A charge of $14.95 USD per day plus tax will be applied for renters between 21 and 25 years of age.

MILEAGE

Mileage is unlimited.

GEOGRAPHY

It is not allowed to cross the vehicle to Haiti or to leave the island.

RULES

Your reservation will have a grace period of 6 hours after your confirmed arrival time. If an extension of your rental is required, please notify our reservation center at +1 (809) 687-0505.

RENTAL REQUIREMENTS:
The following documents will be requested for car rental:

  • Valid driver's license
  • Passport
  • Credit card (in the driver's name)

*In case of presenting an international driver's license, it will be necessary to present the license of the country of origin.

 

MULTIPLE OR DUPLICATE RESERVATIONS: If multiple vehicles are required for the same date range, please make sure to use different names for each reservation, otherwise, duplicate reservations will be automatically cancelled. Mex Rent A Car is not responsible for such cancellations.

GAS

All vehicles must be returned with the same amount of gas that was delivered at the beginning of the rental to avoid refueling charges. You can purchase the option of prepaid gas at the counter upon arrival.

PROTECTIONS

  • CDW (Collision Damage Waiver): Optional protection that reduces the customer's liability on the vehicle in case of theft or accident. You may waive this protection by presenting a written letter stating that your insurance or a third party is authorized to protect the rented vehicle in the Dominican Republic. 
  • RLP (Third Party Liability): All rental vehicles must have third party liability protection in the amount of $20,000 USD.

RETURN TO ANOTHER BRANCH

Drop-off rentals are possible. A drop-off fee will be applied.

PAYMENTS

Accepted methods of payment for deposits: Visa, MasterCard, American Express. Cash deposits are not accepted. Cash or traveler's checks are not accepted.