San Francisco Terms & Conditions


Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid drivers license and valid payment card must be presented at time of pick-up. International Drivers License: Valid International drivers license is required to drive in all states. Cancellations made more than 48 hours prior to rental are at no charge. Cancellations made within this 48-hour period prior to your rental are subject to a one-day rental charge. We ask that you cancel your reservation directly on the website that you booked with to avoid any additional fees. AVR has the right to cancel reservations booked due to error or unforeseen issues, including prepay. Grace Period: We offer a four hour grace period after your scheduled return time listed on your contract. Late Returns or Extensions: Any late returns or extensions can be subject to a higher daily or weekly rate with a $25 extension fee. Please check with your renting office if you need to extend your rental. Delayed Pickups: Reservations will be honored for 2 hours after your scheduled pickup time only. Please make sure to call your renting office if you are going to be delayed more than 2 hours. After Hours Returns. For customers needing to return before or after normal business hours, please park the vehicle in the PARK-SFO parking garage at 195 North Access Rd South San Francisco, and leave the ticket and keys under the floor mat. Please be sure to double check that you have all of your belongings. Please leave vehicle unlocked. Finally, please email with the FLOOR and AISLE on which you parked and the NAME on the Rental Agreement. There is a $25 fee applied for using this service.


Amex, Discover, MasterCard and Visa Credit card/ Debit card policy: Debit card must have a Visa or MasterCard logo. Debit card/Credit card and driver’s license must be in same name. Required at time of rental. AVR will charge the amount of the rental and an additional $200.00 as a security deposit. Unused funds upon return will be credited back to the card. This process may take up to 14 days for a credit to appear back on your account due to bank processing standards Your rental may have mandatory, local insurance requirements that result in additional charges at the time of rental.


Renters must be 21 years or older to rent. Rates listed online are for 25 years and older. A valid driver license and valid payment card must be presented at time of pick-up. Age 21-24 -Underage fee of $25/day applies to any driver under the age of 25 no exceptions Rentals are subject to a max limit of 4 additional drivers for no additional cost. All additional drivers will need to qualify by presenting a valid driver’s license and additional contact information. The minimum age for additional drivers is 21. Underage fees apply to any driver under the age of 25, no exceptions. We offer one free additional driver in CA locations only. AVR will provide hand controls at no additional charge. A 72 Hrs. advanced notice is required, and renter needs to contact the location directly by phone prior to rental.


International Travel: Travel is allowed to cities in Mexico close to California and Arizona border. AVR Van Rental offers the purchase of Mexico Insurance, on vehicle rentals. Mexico insurance required to be purchased at the AVR location 72 hours prior to travel to Mexico. Rates start at $50.00 per calendar day including tax.


Local Renters are defined as living within a 120-mile radius of the renting location. Credit Card Use Policy: Local Renters will be subject to a $200 deposit in addition to the cost of the rental. Debit Card Use Policy: Local Renters will be required to provide a utility bill with an address that matches the renter's license. Debit Cards will also be subject to a $200 deposit on top of rental charges. If your address has changed or updated, we will accept two bills with your new address that does not match your license. Local Renter Mileage Policy: Local renters are subject to a 375 miles per day allowance on all vehicle classes, with a 3,000 mile total mileage cap on the rental. Miles in excess of 375 per day allowance will be charged at $0.25 per mile. Miles in excess of 3,000 total mileage cap will be charged at .50 cents per mile regardless of length of rental unless authorized in writing by AVR Leadership. AVR prohibits our rental vehicles from being used in commercial aspects, without prior written consent from the owner. Any parties found in violation of this policy will void the current contract and be will be charged at a higher rate based on the vehicle rented and $0.69/mile + taxes/fees.


Take Blue Line AirTrain to the Rental Car Center. Go to the ground level and go outside to your left. Proceed to island 2/ Shuttle Pickup. Use the courtesy phone OR call AVR (650 731-7266) 5.The shuttle will arrive in 10 to 12 minutes after you notify us of your arrival at island 2. ACE Rent A Car will provide the car rental service to you.


Coverage Plans
CDW - Tier 1 - 26.95 USD per day - Optional
CDW - Tier 2 - 36.95 USD per day - Optional
PDW - 6.95 USD per day - Optional
RSP - 6.99 USD per day - Optional
RLP - 18.95 USD per day - Optional

Tier 1 includes MVAR, SFAR
Tier 2 includes FFAR, FVAR, GVAR, SVAR

Special Equipment
CSI - 9.95 USD per day
CST - 9.95 USD per day
CBS - 9.95 USD per day
NAV - 9.95 USD per day
WIF - 11.95 USD per day


It is our policy to hold reservations up to four hours beyond the scheduled arrival time, subject to published office hours. If you experience delays, please contact the rental office so that they can make their best effort to extend your reservation.

Daily and Weekend rates are for a 24 hour period.

The quoted rate is valid only for the requested vehicle class for the requested dates and times. Any adjustments or changes to the reservation may result in a change of rate.

Early returns will be charged the regular daily rate, and may not result in a refund.

Transactions are conducted in United States Dollars

Estimated total price includes the vehicle rental (time and mileage) plus applicable taxes and fees. The estimated total price does not include damage waivers, insurance products, special equipment, additional driver fees, driver age surcharges, or any other items not specifically listed in the quotation.