Costa Rica Terms & Conditions



SHUTTLE/ARRIVAL INFORMATION
Every 15 minutes a Shuttle Service is provided from Terminals to the closest facility. Shuttle is branded with Mex Rent-A-Car / Adobe Rent A Car. Mex Rent-A-Car / Adobe Rent a Car offers meet and greet service at the airport when exact flight details are provided. Renter will be received at external arrival gates by a Mex Rent-A-Car / Adobe Rent a Car representative. When flight details are not provided, the customer may call upon arrival for free shuttle service available in San Jose Airport and in Liberia airport at the local number: 2542-4800 (San José) and 2667-0608 (Liberia) at office hours. When closed, please call emergency 24/7 number: 2542-4888.

ADDITIONAL DRIVERS
The renter/driver is free of charge; extra additional drivers have a surcharge of $3.00 USD per day plus taxes.

RULES
Valid Driving License from its country of origin, the renter and the driver(s) must present it in original. A driving license issued abroad is valid for 90 days in Costa Rica from the immigration entry stamp data on passport. Driver’s license must be printed in Roman alphabet. For Arabic, Chinese, Japanese, Cyrillic, Hebrew, etc. driver licenses, it has to be complemented by an International driving license. Present your valid passport and driver’s license at time of pick up. Present your Credit Card (only MasterCard, VISA or American Express are accepted) to cover the $1,500.00 USD deposit of guarantee required for renting a car. Cash and debit cards are not accepted for the deposit, only credit card. Rental period is 24 hours. After 1 hour of late car return, you will be charged with the daily rate.

AGE
Minimum rental age is 23 years old, maximum age to rent a car is 75 years old.

MILEAGE
The mileage is unlimited.

GEOGRAPHIC
Cars can not be taken out of Costa Rica.

DELIVERY & COLLECTION DURING OPENING HOURS
Delivery/Collection Service is free of charge in the same Car Rental Company office. If Delivery location is different to the Collection location an extra fee must apply, no matter of the length of the rental. Please contact the Car Rental Reservations Department to know the fees. Delivery or Collection Service in hotels nearby the Car Rental Company offices (ratio of 15 Km around the offices) is available; it is on request and has no extra fee. Please contact the Car Rental Reservations Department or the local rental station.

OUT OF OPENING HOURS
Delivery Service is on request at Airport facilities. For Delivery after hours the full information of the Arrival Flight must be provided in advance. Please contact the Car Rental Reservations Department. Collection of cars must be done during opening hours.

ONE-WAY
All One-Way Rentals are upon request and fees may apply. The minimum rental period is 3 days, if the rental is required between Mex Rent-A-Car / Adobe Rent a Car locations. A full chart with detailed fees is provided in the agreement of services; if you need further information, please contact the Car Rental Reservations Department. Notice: International one-way rentals are not allowed. The cross-border option is not allowed.

GAS
All vehicles are supplied with a full tank of fuel (please check if the car uses petrol-gasoline or diesel fuel), please returned as it was delivered. Refueling charges will apply.

EXTRA FEES
Loss/Steal of Car License Plates has a replacement penalty from $100.00 USD. Loss/Steal/Damage of Car Mandatory Documents has a replacement penalty from $100.00 USD. Loss/Steal of Regular Car keys has a replacement penalty from $150.00 USD; if the Car Key Holder is electronic or customized to the car rented a replacement penalty from $300.00 USD applies.