Romania Terms & Conditions



ARRIVAL INFORMATION

Thank you for choosing Mex Rent A Car. Our representative will await your arrival at the Airport. Emergency pickup phone 407-4211-4433 Bucharest Airport and 407-4517-9555 Cluj Airport. Please proceed to the arrivals terminal (Rent A Car Area) where an agent will arrange the shuttle to pick you up and take you to the main office to collect the car.

ADDITIONAL DRIVER

A charge of $4.00 USD per day plus taxes applies to additional drivers with a maximum of 2 per rental.

AGE

Minimum age is 21. A charge of $11.00 USD per day plus taxes applies to renters between 21 and 25.

CANCELLATIONS

Please cancel your booking through the same channel where you reserved to avoid extra charges. $50 USD plus taxes to be charged for no shows or reservation cancellations with less than 48 hours from start time. A reservation is considered no show if customer doesn’t show within 2 hours from start time or flight arrival if flight number is supplied.   

DEPOSIT

Required deposits are based on the coverage included and the car class selected. Deposit can go from $2,500.00 to $4,000.00 USD.

DRIVERS LICENSE

All drivers must present a valid drivers license during pick up. The license must have more than 1 year of usage and be in roman alphabet.

EXCHANGE RATE

Due fluctuations on the currency exchange rate, have in mind that the total charged on your credit card might differ from the total displayed on our website. The difference (if any) will depend on the currency exchange rate between the moment when the booking was made and the moment when the charge is reflected on your credit card statement. On the event we have to refund any amount to your account, we will refund the exact same amount charged originally and we will not be responsible for any currency fluctuation that may occur and that results in a higher or lower refund than the one expected.

FUEL

Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges. Refueling charge $3/liter plus taxes.

GEOGRAPHIC

Vehicles can be used only in Romania. $2,000 USD fine plus taxes and all coverages voided if the vehicle is crossing the border.    

INSURANCE AND WAIVER OPTIONS

LDR (Loss Deposit Reduction) is available at the counter from $16.95 to $79.95 USD per day plus taxes with minimum charge of $49.95 USD. If no coverage purchased from location the deposit hold for the car will be $4,000 USD and renters must produce at pickup letter of rent a car full coverage for theft and damages.
If coverage purchased from location deposit hold for the car is between $200-$1,500 USD depending the car class booked. For renters using their own coverage, optional $16.95 USD/day coverage processing fee may be applied. This fee will also reduce their deposit payment down to max $1,000 USD in case a damage/theft occurs provided necessary documents are produced at time of the loss according to rental agreement terms.    

MILEAGE

The mileage is unlimited.

NO SMOKING

Please do not smoke inside the vehicle. If any smoke is detected, a cleaning fee will apply.

ONE-WAY RENTALS

One-way rentals are available depending the drop-off site. A charge of $150.00 USD may apply for One-Way rentals. Please ask for more details at the counter.

ONLINE BOOKINGS

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

OPTIONAL EXTRAS

GPS units are available at the counter for $8.50 USD per day plus taxes. Child Seats are also available for $4.00 USD per day plus taxes with a maximum of 2 per rental. Winter tires are mandatory and are $3.95 USD per day plus taxes between November 1 to March 31.

PAYMENT

Credit Cards accepted: Visa, MasterCard and JCB. Cash, Debit and checks are not accepted. No refunds for early returns or contract cancellations.

PRE-PAY

Mex Rent A Car reserves the right not to deliver the vehicle if it considers that the driver is not able to drive or if driver does not comply with the rules described on these terms, even if the booking has been pre-paid. Therefore, it is very important that you familiarize the terms and the documents that need to be presented at pick up. For more information, please contact us at +52 33 4624 2114.

RULES

If the vehicle is picked-up or returned between 8pm and 9am a pickup/drop off charge of $29.95 USD plus taxes will apply for all rentals. In case of accident/damage/theft to the rental vehicle POLICE REPORT AND REPAIR AUTHORIZATION MUST BE OBTAINED. Failure to do so will void all coverages and renter will be fully responsible for the Loss including but not limited to downtime, loss of use and administrative costs. No amicable settlements allowed. $50.00 USD plus taxes to be charged for no shows or reservation cancellations with less than 48 hours from start time. A reservation is considered no show if customer doesn’t show within 2 hours from start time or flight arrival if flight number is supplied.      











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