Jamaica Terms & Conditions



ARRIVAL INFORMATION

Thank you for choosing Mex Rent A Car. After collecting your luggage, please proceed to our Mex Rent A Car / Island Car Rentals booth right outside the baggage claiming area. An uniformed agent will arrange everything to take you to your car. 

ADDITIONAL DRIVER

First additional driver for free. Any other additional driver will cost $3.00 USD per day plus taxes per driver.

AGE

Our age limits are 23 to 75 years. However, underage drivers aged 21 years or 22 years holding valid licenses for at least three years of use will be charged an additional $6.00 USD per day plus taxes.

CANCELLATIONS

If your booking was confirmed through the website www.mexrentacar.com or through our Call Center at +52 (33) 4170 8243, please use the same channel to request your cancellation. If your booking was confirmed through a third-party website (broker, online travel agency, etc.) please use the same third-party website to request your cancellation. Some third-party sites have cancellation fees if the booking is not cancelled within certain period of time. Mex Rent A Car will not be responsible for such cancellation fees.

DEPOSIT

An additional Credit/Debit Card approval (Deposit) will be required in addition to the rental payment. Required deposit is based on the type of vehicle selected and the insurance purchased. Deposits can go from $250.00 to $1,900.00 USD.

DRIVERS LICENSE

Driver’s License must be at least 1 year old for persons between the ages of 23 - 75 years and 3 years for persons under 23 years. For buses, vans and luxury SUVs the persons Driver’s License must be a minimum of 3 years old.

EXCHANGE RATE

Due fluctuations on the currency exchange rate, have in mind that the total charged on your credit card might differ from the total displayed on our website. The difference (if any) will depend on the currency exchange rate between the moment when the booking was made and the moment when the charge is reflected on your credit card statement. On the event we have to refund any amount to your account, we will refund the exact same amount charged originally and we will not be responsible for any currency fluctuation that may occur and that results in a higher or lower refund than the one expected.

FUEL

We provide the vehicle with a full tank of fuel. Vehicle can either be returned with a full tank of fuel or we will charge for whatever portion has been used.     

GEOGRAPHIC

Vehicles cannot leave the country.

GRACE PERIOD

Reservations will be honored for a period of 2 hours after the confirmed pick up date and time. After this period, we cannot guarantee the reserved vehicle, but you can be sure we will do everything in our power to provide you with a vehicle.

INSURANCE AND WAIVER OPTIONS

You will be able to select one of the following policies at time of rental. Mex Rent-A-Car highly recommends that all customers purchase insurance to help protect them against personal liability.

US$14.00/DAY LIMITED LIABILITY: Hirers are liable for all loss/damage to the rented vehicle. However, the hirer can limit liability for loss/damage to the rented vehicle by paying Damage to Vehicle Waiver (D.V.W.). The D.V.W. charge per day and the liability for each vehicle type is as follows: - Cars US$14.00 per day/US$750.00. The liability amount of US$750.00 will be taken as deposit. This deposit will be refunded if there is no loss or damage to the rented vehicle.

US$25.00/DAY LIMITED LIABILITY: Hirers are liable for all loss/damage to the rented vehicle. However, the hirer can limit liability for loss/damage to the rented vehicle by paying Damage to Vehicle Waiver (D.V.W.). The D.V.W. charge per day and the liability for each vehicle type is as follows: Buses, Luxury cars, Suzuki Grand Vitara = US$25.00/ US$1,900.00. The liability amount of US$1,900.00 will be taken as deposit. This deposit will be refunded if there is no loss or damage to the rented vehicle.

US$30.00/DAY LIMITED LIABILITY: Hirers are liable for all loss/damage to the rented vehicle. However, the hirer can limit liability for loss/damage to the rented vehicle from the full amount to a limited amount by paying Damage to Vehicle Waiver (D.V.W.). The D.V.W. charge per day and the liability for each vehicle type is as follows: Toyota Fortuners/Hyundai H1 = US$30.00/US$1,900.00. This liability amount of US$1,900.00 will be taken as a deposit. This deposit will be refunded if there is no loss or damage to the rented vehicle.

US$30.00/DAY NIL LIABILITY WITH TPF: Hirers are liable for all loss/damage to the rented vehicle. However, the Hirer can fully eliminate his/her liability (including road wheels) from the full cost in case of damage/loss to the rented vehicle by paying Damage to Vehicle Waiver (D.V.W.) at US$27.00 plus Tire Protection Fee (T.P.F.) at US$3.00 per day for some cars. A nominal deposit of US$250.00 will be required. This deposit will not be used to cover damage/loss, but will only be used if the vehicle is kept overdue and therefore leaving a balance due to us. This deposit is refundable once the vehicle is returned on the due date.

US$46.00/DAY LIMITED LIABILITY: Hirers are liable for all loss/damage to the rented vehicle. However, the Hirer can limit liability for loss/damage to the rented vehicle from the full amount to a limited amount by paying Damage to Vehicle Waiver (D.V.W.). The D.V.W. charge per day and the liability for each vehicle type is as follows: Toyota Fortuners/Hyundai H1 = US$46.00/US$450.00. This liability amount of US$450.00 will be taken as a deposit. This deposit will be refunded if there is no loss or damage to the rented vehicle.

US$46.00/DAY NIL LIABILITY WITH TPF: Hirers are liable for all loss/damage to the rented vehicle. However, the Hirer can fully eliminate his/her liability (including road wheels) from the full cost in case of damage/loss to the rented vehicle by paying Damage to Vehicle Waiver (D.V.W.) at US$43.00 plus Tire Protection Fee (T.P.F.) at US$3.00 per day for buses, Suzuki Grand Vitara and Luxury cars. A nominal deposit of US$450.00 will be required. This deposit will not be used to cover damage/loss, but will only be used if the vehicle is kept overdue and therefore leaving a balance due to us. This deposit is refundable once the vehicle is returned on the due date.

MILEAGE

The mileage is unlimited.

NO SMOKING

Please do not smoke inside the vehicle. If any smoke is detected, a cleaning fee will apply.

ONE-WAY RENTALS

One way rentals are available, a drop-off charge may apply.

ONLINE BOOKINGS

Rates that are impacted by a website technical issue, database issue or other means will not be honored by the location if the rate display was inaccurate due to a technical issue or tampering issue to change the rate display.

OPTIONAL EXTRAS

GPS units are available for $12.00 USD per day plus taxes. Child Seat units are available for $5.00 USD per day plus taxes. Cell-Phone rental is available for $35.00 USD per day plus taxes, with a security deposit of $25.00 USD and a maximum rental period of 28 days.   

PAYMENTS

Visa, Mastercard, American Express, Discover Card and Eurocard are accepted. No Cash deposits accepted. We do not accept cash or travelers checks for any type of payment.

PRE-PAY

Mex Rent A Car reserves the right not to deliver the vehicle if it considers that the driver is not able to drive or if driver does not comply with the rules described on these terms, even if the booking has been pre-paid. Therefore, it is very important that you familiarize the terms and the documents that need to be presented at pick up. For more information, please contact us at +52 (33) 4170 8243.