Cross Border Xpress Terms & Conditions



SHUTTLE/ARRIVAL INFORMATION
After crossing the CBX control, you will find our Mex Rent a Car booth. An uniformed agent will walk you to your vehicle. You can also call directly to the local office 619-591-9150 for more information.

ADDITIONAL DRIVER
There is no charge for additional drivers.

AGE
Minimum age is 21. A charge of $10.00 USD per day plus taxes applies to renters between 21 and 25 years old.

MILEAGE
Unlimited mileage. Local Renters must have a major credit card in their name to rent (not a Debit Card) and are restricted to 150 miles free per day, any mile after that will be charged at $0.40.

RULES
Reservations will be honored for a period of one hour after the confirmed pick up date and time. EARLY/LATE RETURN: Your confirmed rental rate applies only to the exact reservation period specified. Returning the vehicle early or keeping the vehicle past the confirmed return date subjects you to an additional charge:

  • Early Return: An additional charge of $25.00 USD plus taxes will apply.
  • Later Return: An additional charge of $30.00 USD plus taxes will apply.

If you required an extension, please notify to our call center +52(33) 4170 8243. MULTIPLE or DUPLICATE RESERVATIONS: If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservations will be automatically cancelled. Mex Rent a Car will not be responsible for any cancelled reservations.

EQUIPMENT
Children under the age of 4 are required to travel in CHILD SEATS. There is a charge of $8.99 USD per day plus taxes for child seats. If the seat is not returned in the same condition, less normal wear and tear as received, a cleaning fee will be assessed. If the seat is damaged, a repair or replacement charge will apply.

TRAVELTAB NAVIGATOR PLUS units are available for rent at $11.99 USD per day plus taxes. This device include GPS service and Internet access and telephone service “a-la-carte”. Please ask for details at time of rental.

TRAVELTAB ADVENTURER units are available for rent at $21.99 USD per day plus taxes. This device includes unlimited Internet access, GPS and telephone service. Please ask for details at time of rental.

GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

GEOGRAPHIC
The vehicles cannot be driven outside the United States. However, you may cross between the states of California, Nevada and Arizona only. Please ask for more information at the rental counter.

INSURANCES & WAIVERS
You will be able to select one of the following policies at time of rental. Mex Rent a Car highly recommends that all customers select insurance to help protect them against personal liability. The following insurances, protections and waivers are optional:

(RLP) Rental Liability Protection: Provides statutory limits to the renter, ensuring that the renter is covered for third-party liability claims to the state statutory limits. RLP is $15.99 USD per day plus taxes.

(SLI) Supplemental Liability Insurance: Is an optional coverage that protects the rentee against third party liability claims as a result of an accident while the rentee was operating the rental auto. SLI provides excess coverage over the underlying insurance/or self insured statutory limits required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITY COVERAGE TO THE RENTEE. SLI covers the difference up to $1,000,000 CSL in excess of the limits of liability provided by all underlying insurance available or statutory limits. SLI is $9.99 USD per day plus taxes.

(LDW – LDW2 – LDW3 – LDW4) Loss Damage Waiver: Limits the responsibility of the customer over the rented vehicle to a deductible of 0 percent of the car value, in case of accident or theft. Theft, vandalism or damage to parts and accessories are NOT covered. The cost of this waiver will depend the vehicle category selected as explained below:

  • (LDW) Vehicles that apply for this option: Mini, Economic, Compact. LDW is $11.00 USD per day plus taxes.
  • (LDW2) Vehicles that apply for this option: Midsize, Standard, FullSize, Premium, Luxury, Mini SUV, Compact SUV, MidSize SUV. LDW2 is $17.00 USD per day plus taxes.
  • (LDW3) Vehicles that apply for this: FullSize SUV, Standard SUV, Compact Convertible, Mini Van, Midsize Van, All Terrain, Pick-Up. LDW3 is $22.99 USD per day plus taxes.
  • (LDW4) Vehicles that apply for this: Fullsize Van, Premium SUV, Luxury Van, Sport, Sport ConvertibleLDW4 is $27.99 USD per day plus taxes.

(PAI/PEC) Personal Accident Insurance/Personal Effects Coverage: Please ask our agent at the counter for further information about this insurance. PAI/PEC is $4.99 USD per day plus taxes.

(RSA) Roadside Assistance: Please ask for a copy of our RSA brochure at the rental counter. RSA is $3.99 USD per day plus taxes.

ONE-WAY
One way rentals are available, a drop-off charge may apply.

PAYMENTS
The following are accepted for payment: Credit/Debit Cards (Visa, MasterCard, American Express). We do NOT accept cash, travelers checks or pre-paid cards for any type of payment. U.S. Debit Cards must have your name on it. Local Renters must have a major credit card in their name to rent (not a Debit Card) and are restricted to 150 miles free per day, any mile after that will be charged at $0.40.

DEPOSIT RULES
An additional Credit/Debit Card approval (Deposit) will be required in addition to the rental payment. Required deposit is based on the type of vehicle selected. $150.00 USD for categories Mini, Economic, Compact, MidSize. $200.00 USD for categories Standard, FullSize, Premium, Luxury, Compact SUV, MidSize SUV, Standard SUV, Specialty Sport, Compact Convertible, MiniVan, MidSize Van, Specialty Convertible, All Terrain, PickUp. $300.00 USD for categories FullSize SUV, Premium SUV, FullSize Van.

U.S. and International Credit/Debit Cards are accepted for Deposits (Visa, MasterCard, American Express). Local customers must grant the deposit with a major Credit Card. Debit Cards are not accepted for local renters.

No Cash deposits are accepted.

Unused funds will be returned through the credit card processor after vehicle return. Due to bank processing, it can take between 2 to 5 business days to appear in the Customers account when using this form of payment. If a Debit Card was used to provide the deposit, it can take up to 14 days for a credit to appear on Customers account. Mex Rent a Car will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process.