Portugal Terms & Conditions



SHUTTLE/ARRIVAL INFORMATION
Thank you for choosing Mex Rent-A-Car Portugal. Our representative will await your arrival at the Airport. Once you are in “arrivals section” go to the elevator in front, descend to -1 floor and turn right to the Parking B7. You can always call 351-963-569-848 for more pick-up instructions.

RULES
Client should present the following documents in order to proceed with the rental: Official ID (Passport), Valid Driver’s License and a Credit Card.

MULTIPLE or DUPLICATE RESERVATIONS: If you require multiple vehicles for the same or overlapping time periods, please make sure to use a different name for each reservation, otherwise the duplicate name reservations will be automatically cancelled. Mex Rent A Car will not be responsible for any cancelled reservations.

ADDITIONAL DRIVER
Additional driver is 12.00 USD per day, with a maximum charge of 84.00 USD.

AGE
Minimum age permitted is 20 years old and maximum is 75 years old. An extra charge of 12.00 USD per day apply for renters between 20 and 25 years old.

MILEAGE
The mileage is unlimited.

EQUIPMENT
If you require child seat, please inform the location in advance. Child seat is 4.00 USD per day, with a maximum charge of 28.00 USD. If the seat is not returned in the same condition, less normal wear and tear as received, a cleaning fee will apply. If the seat is damaged, a repair or replacement charge will apply.

GPS device is available at the counter for 6.00 USD per day, with a maximum charge of 42.00 USD.

GAS
Vehicles must be returned with the same amount of fuel as at the start of rental to avoid refueling charges.

GEOGRAPHIC
Cross border is allowed on additional request and for additional charges depending on the visited country/countries. Please ask at the counter upon arrival.

INSURANCE & WAIVERS
Please ask our representatives at the counter about the insurance options available. 

ONE-WAY
Please inform at pick up in case you want to drop-off the car in a different location. The drop-off has to be within Porto city (Trindade Metro Station, St. John Hospital, Aliados, Campanha Train Station). A drop-off charge may apply.

TOLLS AND ROADS
There’s an additional Toll fee of 2.30 USD per day with a maximum charge of 22.70 USD including taxes. Please ask for more details at the counter.

PAYMENTS
The following are accepted for payment of the rental: Credit cards, Visa, MasterCard and American Express. We do also accept cash (EUR) as a payment method. We do NOT accept travelers checks for any type of payment.

DEPOSIT RULES
A credit card hold between 150.00 and 2,500.00 euros will be requested at the time of pick-up as a security deposit, depending the vehicle selected and the insurance included.